IDM Links/Tools: use Kerberos
|Use for NetID changes, Activation Keys, Role and herd updates and additions, and Emergency NetID processing|
|NetID Management Admin||Use to look up LDAP
status and to view Secret Questions status
|NetID management||For users|
|Forgotten Password page||
Direct link to page where users enter Activation Keys
for password resets (to help walk-ins)
||Direct link to page where
users activate services, create accounts, etc.
Privileged View (PDB)
||Tool replaced by Open
Registry. Use to compare with OR records, in case there
are OR problems.
To report problems with the above pages, use:
- Ticketing system to report issues with OR, CAS, Kerberos or Safeword passwords, or LDAP.
- Email address to report problems with account creation through the netid.rutgers.edu and netidmgmt.rutgers.edu sites; to be used sparingly -- cut tickets in hdrti/idm above for normal problem reporting.
CSS Links/Tools: use Safeword access.
User Support Tool (RUST)
||Check account status on
specific systems and password status in specific
|Herd Tool||Add an existing person to
a new herd or otherwise manage herds.
- Email address to report problems with the services.oit.rutgers.edu site or the RUST tool above.
- Email address to send account creation and PDB problems. Both CSS and ESS will get copies of the mail.
makeclass-support@nsmx, whitepages-admin@nsmx, email@example.com, and people-db-disc@nsmx.
Note: this is a RATS web page. If any links or addresses need updating, please use the rats_support address above.